At Trustables, we understand the importance of your personal information. We ensure that we comply with this obligation to you (our valued customers).
When you submit information to Trustables by creating an account, purchasing one of our products, or sending us an email, we collect that information and use it to provide you with information or advice about our goods and services and for processing orders by you for our goods and services. Specifically, we require your name, street address, email address, phone number, and method of payment details to complete an order for said goods and services.
We shall only disclose your personal information to third parties where the disclosure is necessary and directly related to the purposes set out above - such as our financial institution to process your order. We shall not give our customer lists to third parties for promotions independent of Trustables. You do not have to provide us with the information requested; however, we will be unable to process your order should you be unwilling to do so.
Trustables relies on word-of-mouth of customers and friends to let it be known about our total awesomeness. We send occasional emails about promotions and newly listed items to update you on new products and special deals/promotions. By the CAN-SPAM Act 2003, we shall only send you emails with your prior consent and shall be happy to remove you from our mailing list should you no longer wish to receive our promotional information. To remove yourself, please unsubscribe email address; we provide the unsubscribe link in every email we send.
All products listed on Trustables are described to the best of our abilities, and the specifications reflect the information provided. All care is taken to ensure this information is correct, but we cannot eliminate the possibility of human error. Should such an error occur, please let us know and send an email to support@Trustables.com.
The descriptions of our products are the copyright property of Trustables. Specifically, you may not use that description as the product description should you re-sell the items elsewhere (we know you guys are clever and are more than capable of coming up with your material).
All orders are prepaid. It is our policy to bill at the point of sale. If your order becomes back ordered for longer than 30 days, we will credit your original payment method in full. All orders must be paid for in US Dollars (and are priced as such). Please note that we do not store your credit card information on our server unless you choose otherwise.
The shipping cost is indicated for each product ordered and is included in the invoice total. Orders are generally processed within 72 hours and shipped within ten days of purchase (unless otherwise stated). We cannot be held responsible for delays brought about by the Postal System, Courier Service Delays, the weather, etc. For more information regarding our shipping policies, please feel free to view our shipping policy.
What information do we collect?
We collect information from you when you register on our site, place an order, or subscribe to our newsletter.
When ordering or registering on our site, you may be asked to enter your name, e-mail address, mailing address, phone number, or credit card information. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- Personalize your experience (Your information helps us better respond to your individual needs.)
- To improve our website (We continually strive to improve our website offerings based on the information and feedback we receive from you.)
- To improve customer service (Your information helps us respond more effectively to your customer service requests and support needs.)
- To process transactions (Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.)
- To administer a contest, promotion, survey, or other site feature
- To send periodic emails (The email address you provide for order processing may send you information and updates about your order, in addition to receiving occasional company news, updates, related product or service information, etc.)
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow), enabling the sites or service providers' systems to recognize your browser and capture and remember certain information.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
California Online Privacy Protection Act Compliance
Because we value your privacy, we have taken the necessary precautions to comply with the California Online Privacy Protection Act. We, therefore, will not distribute your personal information to outside parties without your consent.
As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at any time by logging into their control panel and going to the ‘My Account’ page.
Children’s Online Privacy Protection Act Compliance
We comply with the requirements of COPPA (Children’s Online Privacy Protection Act); we do not collect any information from anyone under 13. Our website, products, and services are all directed to people at least 13 years old or older.
This policy was last modified on 8/3/22.